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Turn off pop up notifications in account

...and when I click on the "x" in its upper right-hand corner, it opens a new tab in my Firefox browser. The tab contains nothing. I pay good money for your product and hate seeing Facebook product ads or any other "advice" ads while using it. Please get rid of this useless, annoying feature or tell people how to turn it off. Thank you.

15 Comments
Chris__D
Employee
Status changed to: Voting Open

 Hey @SANDAPT-JM, thank you very much for your feedback on this. We created these popups to try and show users new ideas on how they might be able to help further their online marketing presence. I completely understand the frustration it can cause though and have opened this feedback up for voting. 

CGI14
Participant
How do I stop the pop ups from appearing on my Constant Contact dashboard. It's detrimental to my work efficiency to have to click them closed all the time.
MarkB83
Regular Participant
Could you please dispense with your popup ads ie new templates? It's annoying. It's bothersome. I'm already a subscriber and do not need constant reminder to add a 'new feature'! You've been running this stupid ad for months and months - take it down!
Anonymous
Not applicable

And. . . it's back today! (Nov 28)
Click to close it and it opens a new tab. Useless, not to mention annoying.

MarkB83
Regular Participant
Your popup ads are annoying! They are not helpful at all as it interrupts my task flow. Please dispense with the popup ads!
Caitlin_M
Administrator

Hi @MarkB83. What type of pop-up ads were you seeing? What page were you on? 

MarkB83
Regular Participant

The pop-up ad I referred to was only there one day. However the pop-up ad that appears upon sign in has been on display for months and months... it's annoying! I've attached a screenshot.Capture.JPG

Caitlin_M
Administrator

Thank you @MarkB83. Do you need to close out of it every time you log in? Was this only appearing on the Constant Contact homepage or others? Also, do you happen to clear your cookies at all? 

MarkB83
Regular Participant

Yes, it is there everytime I login. It appears only on the homepage. Yes, I do clean my computer using CCleaner, Cleanup!, WiseCare365, and Advanced System Care.

Caitlin_M
Administrator

Thank you for clarifying @MarkB83. I checked on my end and I see this ad appearing when I access our site, regardless of whether or not I clear my cookies or browsing history. I'll forward your concerns to our website team.  

JimK290
Occasional Participant

Thank you for the opportunity to express frustration with something that seems trivial, but it happens all the time. We pay for a screen experience that lets us get to work. Yet I'm often first greeted by a pop-up ad that I am required to respond to in order to get on with my work. We used to call these "nag screens" and they were usually associated with unpaid service. I really want Constant Contact to stop holding my screen hostage with things you want me to see and require that I click before continuing.

 

What IS acceptable if the little alert bell in the top right menu area that shows a red dot when you have something for me to see.constant contact nag screen.png

Frankie_P
Moderator
Status changed to: Open Questions

Hi @JimK290 thank you for sharing this feedback with us! Are you seeing this refer a friend pop-up appear every time you log into your account? Does this continue to happen in a different browser as well?

JimK290
Occasional Participant

This is a reply @Frankie_P (although I can't tell if my comment shows up as a reply).

 

No, that one specific pop-up does not appear every time I login but it is one of several that pop-up with enough frequency to be annoying. The point was... For a paid service, I shouldn't have to click on ANY pop-up that keeps me from getting to my work. I have not tried it in multiple browsers but why does that even matter? 

Frankie_P
Moderator
Status changed to: Voting Open

Hi @JimK290 thanks for clarifying this for us! Trying your account in a different browser was a recommendation in case this pop-up was appearing every time you logged in. With that said, we have opened up your idea so other users can weigh in on this as well.

DanR7585
Occasional Participant
GET RID OF THE **bleep**ING POPUPS, FEEDBACK AND CRAP THAT CLUTTERS THE SCREEN!!!!
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