Unhappy

0 Votes

Hello, I have been a Constant Contact user for many years (this account is new since I switched companies) and have ALWAYS been happy with the service that I have received over the phone. I just got off the phone with **Removed by moderator** and she was not helpful at all and mentioned that I 'just need to learn the product better'. What a disappointment in customer service. 

1 Comment
Moderator
Status changed to: Closed - No Action

Thank you for posting, I am sorry to hear about your experience recently. I've passed along your comments to the management team here so they can followup with that rep directly. Please let us know if there is anything we can do here too.

 

Just a note, I edited your post to take out all personal information as this post is public.

 

Thanks,

Hannah

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