Very bad trial period

0 Votes
Hi. I started my trial period on Sunday, and created two campaigns. Now, when I log in on my computer, they are not visible when I click on Campaigns. They are visible on my phone, but not on the site on my computer. I've tried two different browsers on two different computers over the past three days. Someone called me on Monday and I told him about this, and he said he could see them so there wasn't anything he could do. I just tried the chat functionality and he said that he can see them and that there isn't anything he can do, and then he tried to sell me on something. NO. I'm four days into a 60 day trial and can't even see something I've drafted? And the people I've spoken with just say "Oh well, sorry"? I am not impressed.
2 Comments
Employee
Status changed to: Open Questions

Hello @ChezS00,

What are the names of the campaigns in your account?
Would you be able to send a screenshot of what you are seeing? 

Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More