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YOUR SITE

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YOUR SITE

After I answered your questions, your screen with boxes describing various services popped up along with a Contact Us box. All that's offered is Browse Knowledge Base, Ask the Community, Tweet @ Us, Call Customer Support (closed). I don't want to do any of those things and this page is annoying. Can't I just email somebody with my questions? I have an advisor who uses your service so I'm interested, but your introduction page makes me not want to use you.
1 Comment
CTCT Employee
Status changed to: Open Questions

Hello @DebraH440,

I want to make sure I understand the steps that you took to get to this point. What screen were you on when you were answering questions? Were you just looking for a way to best communicate with us? At this time we do not offer email support but we do offer a variety of other channels to get in touch. Here is a link to our help center where you can find out how to contact support, view our tutorials, access our community, and more.