General Feedback

It would have been nice to let me download the list of dead emails and the unsubscribe and spam lists so that I could clean up my personal email account. Virtually all of this came from my personal email list which is way out of date. Now I have no way to use the information to improve my personal data. You did not need to delete everything that would have been useful to me. I do not think that was very nice. ... View more

Hi, I was previously using **Removed By Moderator** and must say I miss one feature from using theirs and hope you can integrate it here. In the "Campaigns" sections where it displays "opens" and "click rates" it would be nice if i can hover over those numbers and see a percentage as opposed to having to click the campaign details and then (and only then) can I review the percentages for opens and clicks. Just a tip thanks! ... View more

How the hell do I waste an hour of my day building a template and you then you say I have to purchase. Why not tell me upfront this is not part of your purchase. I am so FRICKEN mad right now. You did this with your free trial as well. Forcing me to purchase your program. When I spent hours importing my email addresses. I am so disgusted right now. I had planned on purchasing your program I wanted to utilize my free trial. Send an email to 10 people. After I sat and loaded 308 contacts by hand. Fine I am pissed off and mad. But then I create a survey not realizing ya'll were going to pull the same BS. I guess if I am going to waste my time doing anything. I may as well do it in a program that I can drag and drop. Like Aweber. I can sit and manually enter my email addresses in there and avoid this frustration. Now you have wasted even more of my time and ruined my day.. THANK YOU ... View more

I've noticed more and more people do not check their email anymore, especially young people. Or they do not check email often. I'd like to suggest that you design/create a way to send out flyers/newsletters via phone text as another option. I think it would take off like a rocket! Let me know what you think about my idea. ... View more

I have one active event that is listed so far down, would really be nice for it to show up on the home page versus having to list all to bring it up and find it. Could you create a way to "set to top of home page" or something on a campaign so that this wouldn't be an issue. ... View more

It would be very helpful if in the title area of "Campaign Created" that we were able to identify/label a specific project or title for each campaign. If I want to copy or change any earlier campaigns to resend I have to click on each campaign to determine which specific topic it is. Other than that.... CC is working well for me. Thanks! ... View more

1. No one told me that my 51 error emails would disappear in one week.... 2. You guys aren't hooked up to Mac Mavericks so I had to upload all my contacts thru google which is a nightmare... google included almost 1000 email address that are really old... It's taken me 2 days to clean up my contacts on yr site. 3. Each time I call customer support I get very nice guys trying to help me... but I sometimes get 3 different answers to my question... so i keep calling back to see what the next person thinks the solution is... I'lm really pissed off about losing 50 email contacts. best **Removed By Moderator** ... View more

Hello, if i change the language it does not change the language in my account. Thanks Martin ... View more

This way recipients will see a regular email and not marketing materials. The only feature I would like to have would be auto insertion of the recipient first name into the email. I believe having this option would help increase the number of recipients who actually read the email instead of junking it the second they something that looks like marketing materials. ... View more

I think the 50.00 event price is too much ... View more

Hola estoy intentando usa el programa no me deja, si alguien que hable espanol me llama por favor al **Removed By Moderator** ... View more

??? ... View more

We have a business and have many of our clients setup in Constant Contact. It would be helpful if we could get a report of any profile changes that are made in the system, similar to the new or unsubscribed contact report. If a client's address or email changes, we would like to know so we can update our other databases as well. Thanks. ... View more

Would love if I could only show questions based on how a customer has answered a previous question. ... View more

Want to use the survey to give feedback. ... View more

I received an email this morning from my Gmail account telling me to change my password because this person (reth1.p2-fw.constantcontact.com) tried to gain access to my account. Does this person work for constant contact? ... View more

I think that the reason why CC has taken its clients to this painful process with the contact management system it is only the tip of the iceberg.  The reason why I think this has been done is to change CC drastically.   They have now launched this Tool Kit system, which is full of failures.  It is more expensive and it has not been properly implemented.  Some of my clients have the Took Kit and now, when I create a newsletter for them using a previous email (by copying it), the new texts disappear - no matter how many times I save the new campaign.   I can also see that CC moved to the 2.0 Wordpress platform - it does not look very professional. Not because of WP, but because CC has not taken the time to properly test their new products and ensure the quality that you got us used to.   One good thing is the implementation of the unlimited autoresponders - that is a great achievement.   But in the overall, Constant Contact is not very attractive.  It was so simple to try the other products according to our needs.  Now the Tool Kit is imposed (even if we do not need the other products) and it is much more expensive.   I keep complaining because I made myself dependent of CC - I was loyal to this company - when CC has not been loyal to the needs of their clients.   It would be great if CC could read about the concept of Total Quality - or Excellence - and aim at this philosophy which is centered on the clients´ needs and requests.   We keep asking to give us back the great product that you had - and CC walks away.   So sad!         ... View more

On My Account>Success page at the bottom where asking questions about type of business, etc., the SAVE button is half hidden even with browser maximized -- Chrome browser. ... View more