Thank you for the feedback @EnergyPlus,
The help 'question mark' icon should be located in the top right of your account in the top navigation bar. The image below shows where it should be located. If you still don't see if would you mind sending me a screenshot so I can see what's going wrong? If you don't see it you may need to expand your browser window.
Thanks again for the feedback! I hope you have found Patrick's explanation to be helpful when trying to find our help section. At this moment in time we will be marking this as closed.
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