"Status" Page should stay updated

0 Votes

Novel idea here....when your site is down (as it is now) and I go to "Status.constantcontact.com" to see updates, the page shows all is well, when in fact, it's not, so what's the point of having such a page?

2 Comments
Employee
Status changed to: Open Questions

Hey @EnergyPlus, thanks for your feedback! When issues occur on our website, we work to get the status page updated as quickly as possible. It is possible that by the time you had checked the status page, we were in the process of updating the page. In times where you are experiencing an error and there isn't an update on the status page, I would suggest reaching out to our support team to make sure we are aware of the issue and if we are, we should have the status page updated very soon. We will definitely look into ways we can update this page faster in the future and I do appreciate you sharing this feedback with us. 

Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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