Automated Welcome email

KathyM377 · ‎09-05-2020

I just created an automated Welcome email. It is active now. Will it send to contacts that I manually import into our contact lists? or only to those who sign up via our web form, etc.

Zoe_H · ‎09-06-2020

Hello @KathyM377,

Thank you for reaching out to the Community! Your Welcome Email will only send out to new contacts who sign up via website form. If you need an automated email to send when you manually import contacts, you will want to create an Automated Series with the trigger set to "When a Contact Joins a List" instead of a Welcome Email. Thanks!

Zoe H.
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