How Long to Leave Non-Openers on My List

Occasional Contributor

How Long to Leave Non-Openers on My List

How long do you leave people on your list that do not open an email?


My thought is if I email one time per week and you do not open 4 emails, then I want to remove them.  


What are your thoughts?

Tags (2)
CTCT Employee

Re: How Long to Leave Non-Openers on My List

Hello @GaryB6357,


Thank you for reaching out to the Community! That is a question question. We recommend that you segment your list based on who has not opened any of the last five emails that you have sent. Once that segment is created, you can then delete them from the account. Thank you!

Zoe H.
Community & Social Media Support

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