Using Segments in an Automated Email Series

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Using Segments in an Automated Email Series

Is there a way to utilize segments in an Automated Email Series? In other words, could I set up a series so that it sends a different automated email to different segments of contacts?

 

If there is currently a way to do this, I haven't found it. Looking for advice.

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Moderator

Re: Using Segments in an Automated Email Series

Hello @DrewT88 ,

 

At this time there isn't a way to trigger automation series off of segments. However, I did make sure to get your feature request and information passed along to the engineers. If and when they have an update, they'll make sure to reach out. 

 

In the meantime, a potential workaround could be converting your segments into lists that would be set up to trigger an automation series (i.e. first time a contact joins a specific list). Then when you "refresh" the segment and then update the list, the automation will still be able to trigger for the new applicable contacts.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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View solution in original post

1 REPLY 1
Highlighted
Moderator

Re: Using Segments in an Automated Email Series

Hello @DrewT88 ,

 

At this time there isn't a way to trigger automation series off of segments. However, I did make sure to get your feature request and information passed along to the engineers. If and when they have an update, they'll make sure to reach out. 

 

In the meantime, a potential workaround could be converting your segments into lists that would be set up to trigger an automation series (i.e. first time a contact joins a specific list). Then when you "refresh" the segment and then update the list, the automation will still be able to trigger for the new applicable contacts.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

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