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(#100) Param privacy_policy[link_text] must be at most 70 characters long.

KellyH88
Participant
‎04-10-2020 09:19 PM
‎04-10-2020 09:19 PM

(#100) Param privacy_policy[link_text] must be at most 70 characters long.

I am trying to create an add.  I am ready to publish and keep getting this error.  I cannot find anything that is longer than 70 characters.  Can anyone please point me in the right direction?

 

Thanks, 

Kelly

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Frankie_P
Moderator
Moderator
‎04-14-2020 03:01 PM
‎04-14-2020 03:01 PM

Hi @KellyH88 

 

When the privacy policy text link is created it is created as:

View Story Savers with Kelly Hammonds, Close To My Heart's Privacy Policy and that entire string has to be less that 70 characters. So if the Facebook page name is more than 48 characters it the total characters will exceed 70 and Facebook will cause this to fail.

 

You can shorten the Facebook page name to a max of 48 characters and try to publish again. (it may take up to 15 minutes for Constant Contact to recognize the name change on Facebook's side)


Frankie.P
Community & Social Media Support

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