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100% response rate is distorting the graph on reporting screen

user409175
Participant
‎03-14-2019 11:55 AM
‎03-14-2019 11:55 AM

100% response rate is distorting the graph on reporting screen

The 100% response rate from one of our abnormally successful campaigns is distorting the graph on reporting screen. Is there any way of removing the results from this one campaign without deleting the campaign itself so that the graph is more realistic and meaningful.

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Frankie_P
Moderator
Moderator
‎03-14-2019 02:53 PM
‎03-14-2019 02:53 PM

Hi @user409175 

 

Congratulations on having such great engagement for this email! I can definitely understand how helpful it would be to remove this campaign from your reporting. I apologize at this time there is not a feature to remove a campaign from the stats displayed on the Reporting Tab of your account. This is however a great feature request I have submitted in your account to our developers. 


Frankie.P
Community & Social Media Support

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