Looking at various forums, and help posts about CTCT, We seem to be stuck on 1st Gen. I have looked at integrating videos into emails etc, and doesn't seem possible in 1st Gen. Is there a way of progressing onto the newer generations?
Thank you for reaching out to the Community! In order to see our Third Generation-Editing System, which is our newest upgrade to our system, you will have to create a brand new email campaign. It is a free upgrade and all of our new templates are mobile responsive. Thank you and have a great day!