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4 Contacts added when they requested on my website.

SusanA581
Regular Participant
‎08-26-2020 01:48 PM
‎08-26-2020 01:48 PM

4 Contacts added when they requested on my website.

I used the Constant Contact app on mobile yesterday to list the 4 new names. And I was not seeing them on the list today. When I tried to add them, I was told they were subscribed already.Why didn't the list show this to me? Allison Shackley, Carol Pelzner, Dean Prikazsky, Sinclair Gwenette

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Amber_L
Employee
Employee
‎08-26-2020 05:49 PM
‎08-26-2020 05:49 PM

Hello @SusanA581 ,

 

Thank you for reaching out about the difficulties you experienced while trying to find those contacts on your list. I was able to search for them on your account so it does appear that they were successfully added. Since you said you couldn't find them on your list, is there any chance that they were added to the wrong list(s)? If that's the case you may want to update their contact details and add them to the correct list! If you're still having problems with this, please let us know! 


Amber_L
Community & Social Media Support

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