8/22 Event Landing Pages Won't Load

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NoraH99
Frequent Participant
1 ACCEPTED SOLUTION

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.


Zoe H.
Community & Social Media Support

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37 REPLIES 37
MontgomeryBikeClub
Participant
I am a customer with Constant Contact. Please check login "batraphan". It seems that our Events aren't loading since the Web updates tonight. Please check these 2 events that have deadlines coming up in a double days and this is a VERY BUSY weekend for us.
 
 
THANK YOU! This is urgent!

The same thing is happening to me.  We really need our events to work! 

We have the same thing going on and have a registration deadline later this week. Important to get an e-mail reminder out today, but can't do so if none of the links work. 

http://events.r20.constantcontact.com/register/regform?llr=h9f5i76ab&oeidk=a07eig2g7eo022b7b0b

LinziM6
Regular Participant
 
NoraH99
Frequent Participant

I have a feeling this may be a systemwide issue with events right now.
I am also having a loading issue with event landing pages.

LinziM6
Regular Participant

Hi!!! Thank you for messaging - this makes me feel better as I am freaking to find a solution - I just finished 2 40 minute lectures to sign up to my program and the sign up button is not working on my landing page - this is ridiculous - should not be happening - 

NoraH99
Frequent Participant

You're welcome.
Yeah, it's truly a drag when there are tech issues during off hours.
I hope someone checks in tomorrow

LinziM6
Regular Participant
Is your registration page working yet?
WSSF
Regular Participant

Ours has been down since yesterday. I tried creating a new event prior to know it was an issue with other issues as well. Same issue when I did so. Has anyone received a response from Constant Contact? This is a significant issue. 

LinziM6
Regular Participant
No- is yours? This has cost me hundreds

Hello @LinziM6,

 

Thank you for reaching out to the Community! We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
NoraH99
Frequent Participant

Just an add-on here.
I went and checked and every single event landing page link from every event I've ever done is not currently loading.

Hello @NoraH99,

 

I do apologize for any inconvenience but we are currently having a system-wide issue and are working to get it fixed as soon as possible. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
VictorL73180
Occasional Participant

Mine aren't working either!

EWGARoch
Participant

Contacts cannot register for an event that was sent @ 6:30 am on 08/22/21.  And there is no Customer Support on Sundays.

Hello @EWGARoch,

 

We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
InaF
Participant

None of my event landing pages are working! Please advise status!

Hello @InaF,

 

We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
AaronD61
Occasional Participant

Hi,

It's Sunday, 8/22/21, our yoga event is in 3 hours. We have lost event registration capability. Here is the link to our event: http://events.constantcontact.com/register/event?llr=mktsxnlab&oeidk=a07eif6u76y2c17377d

 

We are getting the message that "this site cannot be reached".

 

HELP.

Thank you.

-Aaron (SaranaYoga)

Hello @AaronD61,

 

We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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