Hello @DSAGR. I'm sorry that you are having trouble uploading images from your Instagram and Facebook accounts. I did find an FAQ that can help you and you can find it here. In regards to our new user experience, we are not able to bring back the previous version. If I may ask, what are you having trouble finding within your account? We are certainly here to assist you and if you need immediate assistance, please call our Support team at 866-289-2101.