A deleted contact - can you find a deleted contact

OTAS
Participant

I know our Mayor was in Constant Contact for a long time.  Now he is not there in the contact list at all. Can we tell if he was deleted, when and by who.?  Thanks

 

1 REPLY 1
William_A
Moderator

Hello @OTAS ,

 

You can try re-adding the contact's email address as a single contact, or as part of a type/past multiple or file upload import. You may be able to look through his engagement activity to see if he had bounced or unsubscribed, which may indicate the why he may have been deleted at some point by the account owner or a manager. Beyond that we wouldn't really have any further insight, especially if it's been several months or years since the deletion.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar