A reminder you generated

StephanieC4399
Participant

A reminder you generated

I was unaware a reminder would go out. It wasn't appropriate for this particular campaign. Please tell me how to control the reminder function. Stephanie Cotsirilos
1 REPLY 1
William_D
Moderator

Hello @StephanieC4399 ,

 

By "reminder," are you referring to the automatic Resend to Non-Openers you'd set up for your email? That's an option that has to be actively turned on (including subject line and timing selection) on the scheduling page of an email.

 

For more info on RSNO

 

If you need to turn off an RSNO that was setup for a campaign, prior to it sending

 

If that's not what you're referring to, can you elaborate a bit more on what reminder was inadvertently sent out?


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William D
Community & Social Media Support
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