Access to past information

AaronP637 · ‎08-09-2018

I have been a paying customer for a 3+ years and now cannot get access to my past Constant Contact information. If I don't choose to move ahead with the email options, at least let me have access to my past information so I can download it off your servers.

Zoe_H · ‎08-09-2018

Hello @AaronP637,

Thank you for reaching out to the Community! When you cancel your account we give all of our customers 90 days to retrieve their information before we completely delete it from our system for security reasons. I see that you have cancelled your account recently with us so you are able to log in and retrieve the information you are looking for. You can also see all of your contacts and export them by clicking inside your sent newsletters. If you need further assistance, please call our Support team who will be happy to assist.

Zoe H.
Community & Social Media Support

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