Thank you so much for contacting us on this matter! It actually does not look like your account is set up to cancel or be deactivated at the moment. This looks to have been a slight error. If you more specific question on why an account could be deactivated please give our Account Review Team a call!
Hello @RamniL85 ,
I tried to look up your account, but all I can find is a dead, trial-expired account. If you have a different account that's saying you need to reach out to support, then it's likely under review. You'll need to contact the Review team directly.