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Account Deactiviated and I haven't even used it yet

FirstNameL925242
Participant

Account Deactiviated and I haven't even used it yet

I signed up for Constant Contact yesterday, paid my $45 monthly.  The screen got hung up after I had submitted my credit card, the screen got hung up.  I tried to reset it and I still couldn't get it to work.  I got the email to activate my email address and it worked.  Then when I went to login to my account, it tells me that my account has been deactivated and to call customer service.  I haven't had a chance to call CS because I was until late last night.  

 

Can any tell me if they have had this issue before?

1 REPLY 1
Zoe_H
Employee

Hello @FirstNameL925242,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may have caused. I have looked into your account and you will have to give our Account Review department a call for more information. Thank you! 


Zoe H.
Community & Social Media Support

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