cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Account Issue

FirstNameL70228
Participant
‎08-19-2020 08:53 AM
‎08-19-2020 08:53 AM

Account Issue

After I verified my email account, my account was temporarily deactivated.  But today, my Constant Contact account has been canceled. My question is: if my account was canceled by Constant Contact themselves, will I be charged anymore? Are they gonna keep taking my money out of my account?

0 Votes
1 REPLY 1
Caitlin_M
Administrator
Administrator
‎08-21-2020 01:00 PM
‎08-21-2020 01:00 PM

Hi @FirstNameL70228. When an account is canceled by our teams, it is no longer considered active and billable. Therefore, you will not be charged going forward.


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes