Account Owner Password

ArnieM54
Participant

I cannot find a clear 'can or cannot' to my question, which is, 'Can a Account Manager change the password on the account?' There is no clear yes or no to this. In the listing of the Account Manager's role this not specifically addressed...unless I'm missing something?

 

As the Account Owner, I think I'm the only one who can manage the account password. Other user roles cannot. 

1 REPLY 1
William_A
Moderator

Hello @ArnieM54 ,

 

Users can only change the usernames, passwords, and MFA preferences of their own login credentials. Even account owners can only manage their own username, password, and MFA preference for an account, though they obviously have the additional capability of deactivating users as they see fit.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article