Account. Page Spinning - Not allowing log in!

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Occasional Visitor

Account. Page Spinning - Not allowing log in!

The Account Log in Page is continuously spinning. Not allowing to log in.

Tags (1)
3 REPLIES 3
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CTCT Employee

Re: Account. Page Spinning - Not allowing log in!

Hello @NoelM21 ,

 

I am sorry you are having issues logging into your account. to better assist you, can you please provide me some more details. What is the username you are using to log in? What web browser (Chrome,Explorer, etc.). Have you tried logging in with an Incognito window?


Timothy_G
Community & Social Media Support

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Occasional Visitor

Re: Account. Page Spinning - Not allowing log in!

Hi Timothy,

I tried incognito on chrome and it didnt work. 

 

I am now going try reset password and try on a windows computer (I have been trying this on a Mac so far).

 

Thanks,

Noel

 

 

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CTCT Employee

Re: Account. Page Spinning - Not allowing log in!

Hello @NoelM21,

 

Thank you for that information and your email! We are doing additional research on this to make sure we give you the best assistance so you can continue to use your preferred computer. I will respond to your email with further questions about this issue. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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