Account Support

user72996
Participant

Account Support

Hi,

 

I’ve been trying to start my free trial, but every time I submit the information, the site goes blank. I have done this in different devices, so my guess is that the problem has to do with your website.

 

I’m really interested in becoming your client. Can you help me figure out the problem? 

1 REPLY 1
William_D
Moderator

Hello @user72996 ,

 

It appears your account is currently under review. You'll need to speak with our Review team over the phone to securely discuss your account status. Reviews are an important part of our business, as it helps mitigate spam and scam accounts, ensure compliant emailing, and to safeguard sending reputations for you, our other customers, and for our company as a whole.

If for whatever reason you're unable to call in or stay on the line, we can get a ticket submitted for a callback. Please be aware this ticket has a 24-business hour turnaround, depending on the size of their queue. If you need us to do this, just let us know.


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William D
Community & Social Media Support
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