Account Temporarily deactivated

Occasional Visitor

Account Temporarily deactivated


I am experiencing this problem. I only signed up for the service today and as I got home to sit and really use it, I was also told that my account was temporarily deactivated. Please reactive as soon as possible thank you.

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CTCT Employee

Re: Account Temporarily deactivated

Hello and thank you for reaching out to The Community. I do apologize that you’re experiencing this. In order to help maintain your account’s security we are unable to give out this information here. That being said if you to call into our Account Review Team they will be able to let you know what has happened and can assist you in reactivating your account. If there is anything else we can assist with, please, never hesitate to reach back out to the Community!

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