Hello @ABDiving ,
It appears your account is currently under review. You'll need to speak with our Review team over the phone to securely discuss your account status. Reviews are an important part of our business, as it helps mitigate spam and scam accounts, ensure compliant emailing, and to safeguard sending reputations for you, our other customers, and for our company as a whole.
I've submitted a case for them to call you back. They are typically able to respond to these cases within 24 business hours, depending on their case and call queues. If they cannot get you after several call attempts, they will follow up by email to see if they can try calling again / to confirm the number. If you need a quicker response, you'll want to call them during the hours and using the lines as shown in the link above.