Account email deletion

NicholeS29
Participant

I need to delete a verified email from our account and I am not given that option when I hover over the 3 dots next to the name. 

 

Thank you 

Branda LaBuy

1 REPLY 1
William_A
Moderator

Hello @NicholeS29 ,

 

Make sure the verified address isn't being used as for the account's main contact email or billing email. If you're still not getting the option to remove it, you can call our general support for further assistance. Once they've confirmed security permissions live with you, they'll be able to administratively remove any verified addresses as requested. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar