Account for Friends of the Wichita Falls Public Library

AlanM912
Participant

Account for Friends of the Wichita Falls Public Library

What happened to our account and all our stored emails?

 

1 REPLY 1
William_D
Moderator

Hello @AlanM912 ,

 

Could you please elaborate? Are you having issues getting logged in? Or are you having connectivity/caching issues preventing the My Campaigns and Contacts screens from loading?

If you're having trouble logging in, you could try resetting your password.

If the My Campaigns and/or Contacts screens aren't showing up I'd suggest trying these connectivity troubleshooting steps to see if they can resolve the issue:

  • Does clearing your cache (not the saved passwords, just the cached images and files) alleviate the issue?
  • What browser are you using? Does using a different browser, or using Private/Incognito browsing mitigate the issue?
  • Are there any updates pending for your browser? If so, does updating it let you through?
  • Are there any browser plugins or addons you can disable? Does doing so resolve the issue?
  • Are you using a wireless, wired, or mobile network? If possible, does changing networks or resetting your router let you through?
  • Are you using any security / firewall applications (e.g. Norton, McAfee, AVG, etc.)? Does disabling them for our website, let you through?

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.