Account getting locked

JenniferM8982
Consulting & Training

Account getting locked

How can they lock my account for some unknown "compliance issue" yet no one can tell me why are help me until AFTER my clients expect to receive the emails????

 

1 REPLY 1
William_D
Moderator

Hello @JenniferM8982 ,

 

It looks like you already called in to address your account lock. For future reference, if an account is flagged for review, you must contact the Review team to address the issue. Only the Review team has access to information on why an account is locked, and only they have the authority to release an account once the issue has been addressed.


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William D
Community & Social Media Support
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