Hello @TaraH89 ,
Since we don't have access to that web builder's system, we aren't able to provide support for installing code into it. I'd check with their support or with your webmaster (if applicable) to see if they can assist. Some websites don't allow outside scripting, so our universal and other sign up form codes may not function. Generally if there's issues adding a coded form, such as an inline or pop-up form, to a website builder, it's easier to add a Landing Page form link.