I have created an image according to the specification required, and it's still not accepting the image. There is no added text, other than what's on the book covers. I appreciate any help out there.
Hi Arnita. When you say it is not accepting the image, is it giving you an error message? What file type is the image?
I have tried jpg and png. Both are 1080x1080 and 1:1 ratio. I know the disclaimer that if theirs too much text it may not accept it, but I just have my book covers. Would the writing on the book covers keep it from accepting it?
Can you please reply back with a screenshot of the error message so that we can take a look? Thank you!