This seems like it should be so simple, but I'm having the worst time finding a solution.
I used the "brand my email with my website" option to create my first campaign. I'm trying to add a thin border around my entire email (not an image or block of text...the entire email) to separate the background from the body of the email.
I've researched this to death and cannot find an answer. Quite honestly, I don't know if I'm using second or third generation editor. A few posts mention a "style sheet" but that's in second generation and I don't see where to access my style sheet.
I'd like to send this email today and I'm beyond frustrated with this. Any help is greatly appreciated! It shouldn't be this difficult! I'm sure it's user error! 🙂
Thank you for reaching out to us! Unfortunately, this is a feature that we do not have in our third generation editing system yet. I did submit your feedback to our engineers for review and you will be notified with any new updates! I do apologize for any inconvenience this may cause. Thank you and have a wonderful day.
If the third generation editor does not have the capability to add a border to the body of the email, then why do numerous help pages for the third gen editor show a border around the body? This is incredibly misleading and likely confusing more than just a few users.
I apologize for any confusion caused from the images in our Help Center. There are templates that have a border by default but some do not. An example of a template with a border is our Basic Newsletter. At this time, being able to add a border around the entire email in a template where it is not a default is not available. This is however a feature request I have submitted in your account. I also did want to note we have made updates to our templates that allow you to add borders to specific blocks in your emails.
These blocks can be found when you create a brand new email in your account.
Especially given that background colors bleed into emails when forwarding, which makes having a white background necessary, a border would be really helpful.