Add a mailto link in an email

0 Votes
Hello Constant Contact, I've followed your instruction and tried to use HTML to add a CC or BCC in order to copy multiple people on the email. But it didn't work. Can you help me? I've tried when creating an email/web page link, but it didn't work. You can test it out. Or please advise me a way around this? Appreciate the help! Thank you. Kyle
0 Votes

Hello @RickL64 ,


Our devs are looking into reported issues where some email addresses cause errors when used for the ?cc= coding in the pre-built email setup. It looks like you may have already sent us a DM on social media, if you could, please provide exactly what you were typing as a DM response there, we can submit this info to our devs for further investigation.


Otherwise, please email us at social_support(at)constantcontact(dot)com with:

  • the subject line: Mailto: CC Error
  • your account username in the body, to make sure we're matching it up with the correct account if it doesn't automatically in our CRM
  • the full exact text you were trying to setup as a coded mailto: link (email, cc'd email, subject, body, etc.)

In the meantime, the only workaround would be to leave off the ?cc= element from the rest of the pre-built email message.

William A
Community & Social Media Support