Add and manage users in your Constant Contact account

HeikeH5
Occasional Participant

How do you change the owner of an account

1 REPLY 1
William_A
Moderator

Hello @HeikeH5 ,

 

You'd need to log in as the account owner, and update the account info accordingly. If you're unable to login using the current owner's credentials and MFA setup, we'd need you to call in for live security confirmations. Our general phone support can then setup an ownership transfer case, and submit it to their supervisor for follow-up.

 

Once logged in, you'll be able to make the updates, including resetting MFA setup, changing the account addresses, the name of the owner if necessary, removing the old owner's info if necessary, etc.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar