Hi! I don't see the tiktok icon to add to email campaigns. I only get the options to add 6 icons total but I think more are available. Can someone please assist?
Thanks!
Solved! Go to Solution.
Hello @ColeenF0 ,
Based on the testing I did in your account, the main email template you've been sending out is still using the old 3ge builder (distinguished by the big orange continue button in the top-right corner), which won't have the TikTok icon available.
For your account at this time, you'd need to select a template that's on the Cross-Platform Editor (CPE) builder, or just recreate the template from scratch. Once you're on a template that's using the CPE, TikTok will be an available option for the social button block.
See also:
Making the switch from 3ge to CPE
Hello @ColeenF0 ,
Based on the testing I did in your account, the main email template you've been sending out is still using the old 3ge builder (distinguished by the big orange continue button in the top-right corner), which won't have the TikTok icon available.
For your account at this time, you'd need to select a template that's on the Cross-Platform Editor (CPE) builder, or just recreate the template from scratch. Once you're on a template that's using the CPE, TikTok will be an available option for the social button block.
See also:
Making the switch from 3ge to CPE
Thanks for your help!
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article