Add the TikTok icon to email campaigns

SOLVED
Go to solution
ColeenF0
Participant

Hi! I don't see the tiktok icon to add to email campaigns. I only get the options to add 6 icons total but I think more are available. Can someone please assist?

 

Thanks!

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @ColeenF0 ,

 

Based on the testing I did in your account, the main email template you've been sending out is still using the old 3ge builder (distinguished by the big orange continue button in the top-right corner), which won't have the TikTok icon available. 

 

For your account at this time, you'd need to select a template that's on the Cross-Platform Editor (CPE) builder, or just recreate the template from scratch. Once you're on a template that's using the CPE, TikTok will be an available option for the social button block.

 

See also:

Making the switch from 3ge to CPE


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Moderator

Hello @ColeenF0 ,

 

Based on the testing I did in your account, the main email template you've been sending out is still using the old 3ge builder (distinguished by the big orange continue button in the top-right corner), which won't have the TikTok icon available. 

 

For your account at this time, you'd need to select a template that's on the Cross-Platform Editor (CPE) builder, or just recreate the template from scratch. Once you're on a template that's using the CPE, TikTok will be an available option for the social button block.

 

See also:

Making the switch from 3ge to CPE


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
ColeenF0
Participant

Thanks for your help!

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article