Added new contacts to "unsubscribed " in error

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LisaS0
Participant

Added new contacts to "unsubscribed " in error

Hi All, i imported 240 new contacts into my "unsubscribed file in error and now i cant upload them into my email newsletter list.  Can anyone tell me how i can delete them from "unsubscribed".  ive tried but they won't delete.  Thanks.  Lisa

1 ACCEPTED SOLUTION
Caitlin_M
Administrator

Hi @LisaS0. I'm so sorry that this happened to you! I did talk with our Compliance department and they are resetting the permissions right now. They will add them to your newsletter list and you should see the contacts added within the next half hour of this reply. Please let us know if you need any further assistance.


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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2 REPLIES 2
Caitlin_M
Administrator

Hi @LisaS0. I'm so sorry that this happened to you! I did talk with our Compliance department and they are resetting the permissions right now. They will add them to your newsletter list and you should see the contacts added within the next half hour of this reply. Please let us know if you need any further assistance.


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Thanks, Caitlin!  Your help is much appreciated!  Lisa