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Adding Addresses

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Occasional Visitor

Adding Addresses

Why does a correct email address end up as "unconfirmed address"?

1 REPLY 1
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Moderator

Re: Adding Addresses

Hi @ChuckR276

 

I apologize for any confusion there may be with this contact that is set to awaiting confirmation. I took a peek and can see they have previously unsubscribed. Through our resubscribe process, your contact will receive a Confirmed Opt-in email where they will need to click a link in order to confirm their interest. As soon as the contact clicks the link in the email, they will be added back to the lists you've selected. Until this happens they remain in awaiting confirmation.


Frankie.P
Community & Social Media Support

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