Adding Fonts

Frequent Participant

Adding Fonts

I am trying to add the font Avalon, but it is not working

9 REPLIES 9
Employee

Hey @ReedF,

 

Welcome back to the Community! Thank you for reaching out. So currently the only way that our system allows custom fonts is through our Custom Code editor in HTML. This is currently a popular feature request to be able to add your own font and I am happy to pass along your vote to our developers. I apologize for any inconvenience this may cause.

Please let us know if you have any further questions.

 

Desi_B
Community & Social Media Support

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Regular Participant

+1 for this feature!  Our emails don't match our website or print materials and it's very frustrating.  We're almost ready to switch  for this very reason.

Hi @AaronW75,

 

Thanks for your feedback and we'd be sorry to see you go! At this time we offer a variety of web-safe and non-standard fonts. Web-safe fonts have the highest likelihood of being installed on the broadest array of computers and devices, so they are less likely to impact your email design. However, we understand how important it is to match your company's branding and will submit your concerns to our programmers.

 


Nichelle M
Community & Social Media Support

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Hi, 

 

Am I understanding correctly that I can no longer edit custom fonts on my end? You have to do it through your HTML Coding on your end 

Hi @RubyF

 

That's a great question. You are correct, in our newest Third Generation Editor being able to edit custom fonts is not a feature that is available. This is however a feature request I have tracked in your account and submitted to the appropriate teams. I apologize for any inconvenience that maybe caused from this feature not being available.


Frankie.P
Community & Social Media Support

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Regular Participant

I agree! We wish more fonts were easily accessible & have talked about other systems that are! 

Regular Participant

AGREE

We have this problem as well.

Occasional Participant

This is going to factor in as we have re-branded, and we are also currently looking at other mail options...