I recently upgraded to CC's SEO Pro tool to optimize my CC website, mikeandemily.co
I've been able to make all of the changes requested except for making H1 headers on each page that state the page's keyword. CC's website builder simply doesn't seem to have the option.
I've reached out to CC's support and the Website Builder's support (3rd party provider), and have gotten nowhere so far.
Website Builder support tells me to use HTML injection to add the header in, but that puts the same text on every page, at the bottom of the page.
I'm sure it wouldn't take much to switch it to the top of each page, but that doesn't resolve the independent keywords that should be unique to each page.
Does anybody have any suggestions on how to handle this? As of right now I have one CC premium service telling me that another CC service is inadequate, and it's a little frustrating.
Hello @blargyman ,
Unfortunately, what you're suggesting will likely take some tricky coding. One thing to keep in mind is that both integrations, the Search Engine Optimization addon and the Website Builder are separate entities from our main marketing platform, and are developed wholly independent of us and each other.
The Website Builder integration, from my understanding, is meant to be as optimized as possible for users who don't have a lot of coding experience, and would just be building using the blocks.
The SEO addon may make suggestions for absolute maximum optimization that aren't always possible in some website hosts, such as the integrated WSB.
The Website Builder integration's support team is going to be who we recommend reaching out, to for anything WSB-related. If they don't have any further suggestions outside of simply using the HTML injector, then it may be an SEO suggestion that you won't be able to implement.
Thank you for your response and time in addressing my issue.
I understand that these auxiliary tools are not built or maintained by CC, but honestly that is something I shouldn't be aware of.
From an end-user perspective, they should all fully integrate as much as possible, and not directly conflict with each other.
Having incompatible parts that argue with each other creates fragmentation that can be very frustrating to work with and has a tendency to drive business away.
Having one support team tell me that they're unable to help and that I need to contact a different support team is rather tedious. I'm a busy guy. I don't have time for the multiple calls I've had with Website Builder support or time to write long replies like this. But I'm taking the time anyway because I believe this is important for me, and potentially for other CC users.
I understand that the website builder is intended for those who can't or don't want to code. To that end, it's a very good tool in many ways. But if we as users are trying to build our businesses with these CC tools, why is such a simple, basic website feature overlooked? One that, as CC's SEO tool points out, is very important to internet search traffic?
It's literally just <H1> </H1> on the back-end.
Dealing with the Website Builder support team has been a giant pain. They're very polite, but repeatedly misunderstand the specifics of my inquiry.
I understand that their service may not currently have the feature, but they should be fully capable of adding such a feature. Unless they fired all their employees except for the customer service team? Seems unlikely.
There are a number of ways that Website Builder could seamlessly integrate H1 headers into their service. For example:
Ultimately, all of these auxiliary services fall under the Constant Contact banner. The logo is everywhere, and any performance very directly reflects on the Constant Contact brand.
The issue CAN be resolved through the right channels. I'm doing all I possibly can as an end-user.
The question is, is this important to Constant Contact, or is it a "meh" situation?
Clarification: I realize that some of my reply can sound condescending or overly critical- and I apologize if it does. That is not my intent.
I'm not a professional in any of the fields my request covers- I'm simply a fairly smart, frustrated guy. So I may be wrong in my assertions.
My intent is to offer constructive criticism about an apparent blind spot to encourage improvement in a service that I've come to appreciate greatly. Constant Contact has been great for me and my business in many ways, and I would love to continue to use it as I scale up in the future instead of being forced to go elsewhere over minor oversights.
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