Adding a 16:9 Ratio Video without black bars on the top and bottom

JasonD651
Participant

Hello,

 

I would like to add a 16:9 ratio video from youtube without black bars on the top and bottom. Is there any option to do this? As is, it makes my emails look very clunky. 

 

thanks,

Brittany 

1 REPLY 1
Zoe_H
Employee
0 Votes

Hello @JasonD651,

 

Thank you for reaching out to the Community! At the moment we don't have the option to edit this video's thumbnail to remove those black bars, but you may be able to update the thumbnail in YouTube so it doesn't have them. You can also take a screenshot of the video instead and upload that into the account and link the image to the video. Thanks! 


Zoe H.
Community & Social Media Support

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