Adding contact

CharlesD67
Participant

Adding contact

Every time I try to add a single contact, the screen goes dead; can't add. Pls advise.

1 REPLY 1
William_D
Moderator

Hello @CharlesD67 ,

 

We're sorry to hear you've run into some issues while uploading contacts. Does this only happen when trying to add a single contact? Or does it occur in the Import via File and Type/Paste Multiple options as well? Would you also be able to provide a screenshot of the screen for our troubleshooting records?

 

In the meantime, an alternative method could be using the Type/Paste Multiple method (if available), and then going back to the contact after its creation to edit in the rest of the info needed.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.