Hi @CeceliaB78. I looked into your account and I see that you have a few drafts using our third-generation editor and our custom code editor. Which draft were you trying to insert the dynamic link into? If you wished to continue this conversation privately, you can email us at social_support(at)constantcontact(dot)com with a reference to this post and the information about the draft you were working on.
Going to private conversation really defeats the purpose of a public forum to help others with the same issue. I am having the exact same issue right now.....
Hi @RobertaC477. We offer to do a private conversation because some customers do not like discussing their accounts publically but I'd be happy to assist you here. Were you trying to insert a dynamic link into one of your drafts as well? I see that your drafts were created using our third-generation editor. At this time, dynamic links are not able to be inserted using this editor. I apologize for this inconvenience but I will submit your feedback to our product team.
Yes Caitlin, that is exactly what I am trying to do. I have a group that will be traveling together, and each contact has their own link to the program. And I am trying to use CC to send the email with the link. I have created a custom field for the link, but when I tested, it failed to input it into the email. So then I tried dynamic. Do you have any suggestions as to how I can get this done?
Hi @RobertaC477. Unfortunately, inserting these types of links is not available in the third-generation editor at this time, which is the editor that you are using. I have submitted your feedback to our Product team and I also encourage you to make your voice heard on our Feedback board as well.
How can we do this then? Is there a way to use the old editor?
Or is there no way to do something like an external link to www.example.com/platinum-plan-enrollment-oil/#firstname=%24subscriber.firstname&lastname=%24subscrib...
Thank you for your response!
Unfortunately, at this time it is not possible to use dynamic links in our editing platform. We are currently taking feedback on this and I will be happy to add you to our list of requests for this feature.
Thank you for reaching out to the Community! We would love to add you to the list of people requesting this feature. Please email social_support(at)constantcontact(dot)com your username and a reference to this post so we can submit your feedback. We also suggest that you submit your request in our feedback section. Your feedback will go straight to our engineering team!
Thank you and have a wonderful day!
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