Adding registrants who do not have an email address to an event.

[Tom_Larkin]

I have created an event for a Valentines Dinner Dance.  Some of the people who want to attend do not have an email address.  I have tried to register them myself, but the system won't let me using the email address I used to register myself.  How do I add them without a unique email address?

[Frankie_P]

Hi @Tom_Larkin 

Though you were able to speak with our Chat Support, I wanted to make sure our response was shared here in the Community as well. At this time contacts cannot be registered to an event without an email address. You can however add them as a guest of another registrant. I apologize for any inconvenience this may cause!

[LHC]

My workaround was to use a general GMAIL account, then add guests without an email address to the general GMAIL's registration.  However, we can't add guests to a registrant after the registration has been accepted. I've read this issue has been going on since 2015 and there hasn't been a solution. 

[Zoe_H]

Hello @LHC,

That is a workaround we do suggest and you are correct. Registrants can't edit their information after they have registered to avoid any confusion on the receiver's end. I have submitted your feedback on this!