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Ads Archive not working

FrankieF2
Participant
‎09-23-2021 02:06 AM
‎09-23-2021 02:06 AM
Hi! My old ads are not opening. I typed in 'acupuncture' to see my ads for this service and when I click on the ads they don't open. It says something about a glitch. Can you please check on that?
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William_A
Moderator
Moderator
‎09-24-2021 11:46 AM
‎09-24-2021 11:46 AM

Hello @FrankieF2 ,

 

By "ads" are you referring to emails? I didn't see any actual ad campaigns in your account. If so, is the email you're trying to open marked as Legacy Email? You can still view reporting for SENT legacy emails, but any that are in draft are simply not accessible anymore since that older email system has been fully retired for creation, editing, and copying.


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William A
Community & Social Media Support
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