Solved: Alert

user166746 · ‎02-26-2020

I have only sent one email campaign out so far, and am trying to send a second but cannot and have this note on my account: Alert: Your mailing privileges have been suspended

I am based in the UK and no one is available to talk to - can anyone help ASAP?

Frankie_P · ‎02-26-2020

Hi @user166746

I apologize for the experience you've had with your account. I have taken a look and can see your account was disabled by our account review department. Due to account security we are unable to go into your account's details on this, but can share this disable has since been removed. I can also see you have an open ticket with this team about your experience as well. A member of our account review team will follow-up directly to your most recent email.

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Frankie_P · ‎02-26-2020

Hi @user166746

I apologize for the experience you've had with your account. I have taken a look and can see your account was disabled by our account review department. Due to account security we are unable to go into your account's details on this, but can share this disable has since been removed. I can also see you have an open ticket with this team about your experience as well. A member of our account review team will follow-up directly to your most recent email.

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post