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All contacts and campaigns are gone!


All contacts and campaigns are gone!

My account has reset itself to new user!!! All of my contacts/subscribers are gone, my campaigns, email segments, everything that I have built over the past two years are gone! Anyone have any advice!? Please help!!!! 


Hello @CatherineH8688,


Thank you for reaching out to the Community! I believe you may have logged into a different account. Can you please try to send yourself a username reminder on the login screen to see if you receive a different username? Thanks! 

Zoe H.
Community & Social Media Support

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