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All contacts and campaigns are gone!

CatherineH8688
Participant

All contacts and campaigns are gone!

My account has reset itself to new user!!! All of my contacts/subscribers are gone, my campaigns, email segments, everything that I have built over the past two years are gone! Anyone have any advice!? Please help!!!! 

1 REPLY 1
Zoe_H
Employee

Hello @CatherineH8688,

 

Thank you for reaching out to the Community! I believe you may have logged into a different account. Can you please try to send yourself a username reminder on the login screen to see if you receive a different username? Thanks! 


Zoe H.
Community & Social Media Support

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