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Alt Text Glitch

CourtneyC2019
Occasional Participant
‎09-08-2021 02:02 PM
‎09-08-2021 02:02 PM
Alt text fails to save on images and it's very difficult to ensure that each image has the text loaded and saved prior to sending emails.
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3 REPLIES 3
William_A
Moderator
Moderator
‎09-09-2021 12:19 PM
‎09-09-2021 12:19 PM

Hello @CourtneyC2019 ,

 

Can you provide any elaboration on the alt text failing to save? Can you provide a screencap of any errors you're receiving? Is this happening on the regular Library screen, or within the email editor?


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William A
Community & Social Media Support
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0 Votes
CourtneyC2019
Occasional Participant
In response to William_A
‎09-13-2021 12:57 PM
‎09-13-2021 12:57 PM

No solution yet.

0 Votes
Caitlin_M
Administrator
Administrator
In response to CourtneyC2019
‎09-15-2021 03:24 PM
‎09-15-2021 03:24 PM

Hi @CourtneyC2019. In order to assist you, we will need more information. Are you able to answer the questions that Will posed earlier?

--

Caitlin M.
Community Manager
0 Votes
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