Answer your phones


Answer your phones

Why does it take 15 mins on hold to suspend an account.


I am starting to hate constant contact.  

CTCT Employee

Re: Answer your phones

Hi @DavidH5969,


We're very sorry for the long hold time when you called to Suspend your account. I have forwarded your feedback, and we certainly want to make your Constant Contact experience better! I do see in your account that you've been working with Billing Support already. Please feel free to reply directly to the email you received regarding this. Thanks!


Nichelle M
Community & Social Media Support

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